Terms and Conditions
1. Introduction
Welcome to GreenNest Home. These Terms and Conditions govern your use of our website located at www.greennesthome.com.au and form the entire agreement between you and us regarding your use of our website and the purchase of our products.
By accessing our website or placing an order for our products, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you disagree with any part of these terms, please do not use our website or purchase our products.
2. Intellectual Property Rights
All content published on this website, including, but not limited to, text, graphics, logos, icons, images, audio clips, digital downloads, and software, is the property of GreenNest Home or its content suppliers and protected by international copyright laws.
Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of GreenNest Home.
3. User Account
When you create an account with us, you guarantee that the information you provide is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account.
You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.
4. Products
We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on our website. However, we cannot guarantee that your computer monitor's display of any color will be accurate, and product packaging may vary from that shown on images.
We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.
5. Prices and Payment
All prices listed on our website are in Australian Dollars (AUD) and include GST where applicable. We reserve the right to change our prices at any time without notice.
Payment can be made through various payment methods we have available, including credit cards, debit cards, and bank transfers. Payment will be processed immediately upon placing an order.
6. Shipping and Delivery
We ship to addresses within Australia and select international destinations. Delivery times may vary depending on your location and the products ordered. We are not responsible for delays caused by customs or other factors beyond our control.
Risk of loss and title for items purchased pass to you upon delivery of the items to the carrier.
7. Returns and Refunds
We offer a 14-day return policy for most products. To be eligible for a return, your item must be unused and in the same condition that you received it, and it must be in the original packaging.
Refunds will be processed within 5-7 business days after we receive and inspect the returned item. The refund will be credited to your original method of payment.
8. Warranty
We provide a limited warranty on our products against defects in materials and workmanship under normal use for a period of 12 months from the date of purchase.
This warranty does not cover damage caused by misuse, negligence, or normal wear and tear. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
9. Limitation of Liability
In no event shall GreenNest Home, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the website or products.
Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.
10. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our website after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the website.
11. Governing Law
These Terms shall be governed and construed in accordance with the laws of Australia, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
12. Contact Us
If you have any questions about these Terms, please contact us at:
- Email: [email protected]
- Phone: +61 415 678 901
- Address: 42 Eco Street, Bondi Beach, Sydney, NSW 2026, Australia
Last updated: March 15, 2025